September 6 - 9   |   MGM Grand

Frequently Asked Questions

I registered for the full conference but I don’t see the Economic Summit or Managers Summit on my receipt. What do I do if I want to attend one of those as well?

The Managers Summit and Economic Summit are separate events and sold individually. You must sign up for one of those additional events in addition to your full registration product.


I need update/change and existing registration. Who do I contact for help?

If you need assistance with an existing registration ie. making changes, updates, adding a session, refunds, etc. please contract our registration vendor Showcare.


Phone: (514) 228-3076


When will I receive my badge?

Badges will NOT be mailed. They can be picked up at the Registration Desk at the MGM Grand – Grand Ballroom Foyer

Where is the conference and trade show taking place?

MGM Grand Conference Center

How much does registration cost?

Price List.png

I am a member but the system isn’t recognizing my member ID or I don’t know my member number. What do I do?

  • Your membership ID can be found on any of your invoices.

  • Verify that you are including all numbers, including any leading zeros.

  • If you have more than one membership ID be sure that you are using the one that is currently active

  • If you can’t find your member ID or need more assistance, please email


I just joined the SSA and want to register as a member

Your company ID will be posted to our registration system within 48 hours. Please try again or email us at


What are the registration hours?

Tuesday, Sept. 6: 8:00am – 6:00pm

Wednesday, Sept 7: 7:00am – 5:00pm

Thursday, Sept 8: 7:00am – 3:30pm

Can I bring a child? Is there an age restriction?

No children under the age of 16 are allowed in the trade show. If you have any other questions regarding a child at the conference, please contact Jen Pettigrew at


Hotel Reservations

We have contracted a hotel block at the MGM Grand. Reservations can be made online here.


What is the closest airport?

McCarren International Airport (LAS) is about 10 mins from the MGM Grand


What is the exhibit hall schedule?

Wednesday, Sept 7: 11:30am – 4:00pm

Thursday, Sept 8: 11:30am – 3:00pm


Can I obtain a list of exhibitors

Yes, will we post a list of exhibitors on our website soon here.


Substitution and Cancellation Policy

If you register and then are unable to attend, you may send someone in your place at no additional charge. Notify the SSA registrar in writing or by FAX (514) 289-9844 or email , as far in advance of the conference as possible. Cancellations faxed or postmarked on or before August 19, 2022, will be subject to a $75 cancellation fee per registrant ($35 for Trade Show Only registrants), with the remainder refunded. No refund will be granted for cancellations faxed or postmarked after August 19, 2022!